Returns & Exchanges
At Milkcan, we want you to be completely satisfied with your home and garden purchases, which is why we offer a 30-day return window for items in original condition. If your new mailbox or fire pit isn't a perfect fit for your space, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the product in its original packaging, ensuring all hardware and components are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or ship your replacement item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing